The Royal Mint
The Training Manager will build capability across the Customer Service function by designing and delivering practical training solutions, ensuring staff have the skills, knowledge and behaviours needed for high‑quality customer experiences. The role involves creating engaging learning content, embedding system changes and digital tools, and coaching colleagues to boost confidence and performance.
The Royal Mint is the United Kingdom’s official mint with a heritage stretching back over a thousand years, responsible for producing the nation’s circulating coinage and sovereign coins. It designs and manufactures commemorative and collectible coins, investment-grade bullion (gold, silver, platinum) and related products for retail and institutional customers. The organization also offers services such as secure storage, assaying, bullion trading and contract minting for governments and commercial clients worldwide. Known for its craftsmanship and official legal‑tender status, the Royal Mint sells directly via e‑commerce and operates a visitor experience celebrating its history.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Royal Mint.
51% below the average for this role