Hub Agent Team Lead
Wilhelmsen group(3 months ago)
About this role
Wilhelmsen Port Services (WPS) provides global ships agency and marine services to ensure safe, efficient, and consistent port operations. This role supports the Hub Agency Manager in managing customer relationships under Hub Agreements and ensuring timely execution of port calls. The position leads a team of Hub Agents and works closely with Sales and Operations to maintain service quality and contractual obligations.
Required Skills
- Team Leadership
- Port Operations
- Customer Service
- Contract Management
- Sales Support
- Compliance
- Data Analysis
- KPI Reporting
- Microsoft Office
- Communication
Qualifications
- Diploma or Degree in Business Administration
About Wilhelmsen group
wilhelmsen.comOur vision is to shape the maritime industry. Through innovation, expertise, quality products and services we are able to meet the challenges and needs of the world's global fleet.
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