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Hybrid Cloud L3 Support Engineer at Hewlett Packard Enterprise - ApplyBlast

Hybrid Cloud L3 Support Engineer

Hewlett Packard Enterprise

3 months ago

4.8 on Glassdoor

Bengaluru, Karnātaka, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Hybrid Cloud L3 Support Engineer at HPE provides advanced technical support for legacy and GreenLake storage environments, including Nimble and Alletra systems. This role involves diagnosing network and performance issues, managing backup and recovery solutions, and collaborating with engineering teams to resolve complex storage server problems. Candidates must be comfortable communicating technical details to executive leadership and contributing to efficiency improvements.

Responsibilities

Independently diagnose and resolve networking and storage performance problems
Manage complex backup and recovery applications for enterprise clients
Troubleshoot storage latency and throughput issues in hybrid environments
Escalate critical cases to engineering teams with detailed impact analysis
Collaborate with stakeholders to implement efficiency improvements and product changes

Skills

Qualifications

5+ years technical support experience

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

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