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IBKR Client Service Representative at Interactive Brokers - ApplyBlast

IBKR Client Service Representative

Interactive Brokers

5 months ago

4.3 on Glassdoor

Tokyo, Tokyo, Japan

Hybrid

Full Time

Medior

0 applicants

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About this role

The IBKR Client Service Representative acts as a liaison to Interactive Brokers' retail and professional clients, handling inquiries, concerns, and complaints via phone, email, and chat to provide satisfactory solutions while complying with policies. The role focuses on building long-term client relationships, understanding client needs across multiple asset classes, and delivering a high-value experience.

Responsibilities

Respond to client inquiries via phone, email, and chat
Identify, analyze, and escalate complex client issues
Provide high‑value client experience and support

Skills

Qualifications

Bachelors

About Interactive Brokers

interactivebrokers.com

Headquarters

Greenwich, Connecticut, United States

Company Size

1001-5000 employees

Founded

1977

View Profile

Interactive Brokers (IBKR) is a global electronic brokerage that provides direct market access and trading solutions for individual traders, investors, advisors and institutions across stocks, options, futures, currencies, bonds, mutual funds and ETFs. The firm offers advanced trading platforms, APIs and algorithmic tools alongside professional order execution with transparent, low commissions and competitive financing/margin rates. IBKR emphasizes technology-driven infrastructure, risk management and reporting, plus broad international market coverage to support best execution and institutional-grade services.