Ice Rink Shift Lead

The Ice Rink Shift Lead serves as a key operational leader and host for The Ben's seasonal Winter Wonderland ice skating rink, guiding the door team and ensuring a joyful, polished guest experience. This role involves overseeing smooth entry operations, managing crowd flow during peak hours, and resolving guest inquiries to maintain a safe and festive environment. The position requires proactive leadership to motivate the team and coordinate with hotel staff to deliver exceptional hospitality.