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ICQA Lead at Augusta Mall - ApplyBlast

ICQA Lead

Augusta Mall

4 months ago

Columbus, Ohio, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The ICQA Lead oversees daily operations within the Advanced Receiving Office, ensuring merchandise receipt meets established service, accuracy, and productivity standards. This role involves managing staffing, providing operational guidance, and collaborating with trainers to ensure team certification and continuous improvement. The position requires maintaining a safe, organized workplace while driving performance through effective communication and process management.

Responsibilities

Conduct daily meetings to discuss business priorities and shift transitions
Provide process direction and training to colleagues in the ARO Office
Ensure KPIs related to merchandise movement and productivity standards are achieved