ICT L1 Support Officer - Strategy Technology and Impact

An L1 Helpdesk Support specialist at the St Vincent de Paul Society Victoria will provide technical assistance to internal users, troubleshooting hardware, software, and network issues while managing service requests. The role involves setting up user accounts, configuring devices, and supporting ICT projects within a small team environment. Candidates must possess strong communication skills, experience with IT procurement and documentation, and the ability to work flexible after-hours shifts.