ICT Service Senior Associate, Observability & Monitoring
Imbank
About this role
An ICT Service Senior Associate – Observability & Monitoring ensures effective alert monitoring, event triage, and incident response across the Bank’s ICT environment, supporting service visibility and structured escalation in line with ITSM processes.
Skills
Qualifications
About Imbank
imbankgroup.comIMBank Group is a financial services group offering retail and corporate banking, lending, payments, and wealth-management solutions to individuals, SMEs, and institutional clients. It provides digital banking platforms, trade and treasury services, and investment advisory focused on supporting domestic and cross-border commerce. The firm emphasizes client-focused relationship management, regulatory compliance, and technology-driven operations to streamline cash management and payment flows. Clients choose IMBank Group for tailored financing solutions, international transaction capabilities, and experienced advisory teams.
About Imbank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$121k – $182k
per year