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Ignition and Automation Support Engineer at BW Papersystems - ApplyBlast

Ignition and Automation Support Engineer

BW Papersystems

4 months ago

3.8 on Glassdoor

St. Louis, MO

Hybrid

Full Time

Junior

0 applicants

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About this role

A Support Technician for BW Design Group handles 24/7 troubleshooting of Ignition-based industrial applications and connected HMI/PLC automation systems. The role involves acting as the first point of contact for clients, diagnosing common application issues, and escalating complex architectural problems to engineering teams while maintaining system uptime.

Responsibilities

Answer and triage inbound support calls regarding production system issues
Independently diagnose and resolve common Ignition application and HMI problems
Escalate complex architectural issues to engineering teams with detailed documentation
Provide temporary workarounds to keep clients operational during downtime
Monitor and maintain remote access to client systems and PLCs

Skills

Qualifications

1+ years of hands-on experience with Ignition-based applications or similar SCADA platformsIgnition Level 1 Associate certification1+ years of experience troubleshooting PLC-based automation systems

About BW Papersystems

bwpapersystems.com

Headquarters

Phillips, Wisconsin, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

BW Papersystems is a prominent leader in industrial paper converting solutions, specializing in advanced technology and machinery for the production of various paper products. The company offers a wide range of equipment, including corrugators, sheeters, and finishing machines, designed to enhance efficiency and quality in the paper manufacturing process. With a commitment to innovation and customer service, BW Papersystems serves diverse markets, providing tailored solutions to meet specific production needs. As part of the Barry-Wehmiller family, the company emphasizes a people-centric approach to business.