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Philip Morris International(4 months ago)

Iloilo City, PhilippinesOnsiteFull TimeTrainee$39,794 - $54,893 (estimated)Customer Support

About this role

Customer Support Associate I is an entry-level contact center role supporting clients via inbound, outbound, and online channels to address routine customer needs. The full-time position is based in Iloilo City and operates within defined processes under close supervision as part of a customer support program.

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Required Skills

Call Handling
Customer Service
Active Listening
Empathy
PC Navigation
Communication
Multitasking
Detail Orientation
Documentation
Shift Flexibility

+1 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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