IMA Appointment Services Advisor
AWE plc(26 days ago)
About this role
The Appointment Services Advisor role involves providing frontline customer support by scheduling appointments and assisting with customer inquiries across multiple channels. The position focuses on delivering high-quality service and supporting operational processes within Anglian Water's Integrated Metering Alliance.
Required Skills
- Communication
- Customer Service
- SAP
- Genesys
- Social Media
- Scheduling
- Troubleshooting
- Relationship Building
- Data Protection
- Self Service
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