Impact Manager, Customer Success

The Impact Manager, Customer Success is responsible for managing allocated customer accounts to drive the adoption and successful implementation of the RQI Portfolio. This role focuses on building long-term relationships with hospital systems, ensuring customer health, and achieving targets for new orders, renewals, and expansions. The position serves as an ambassador for the RQI mission, leveraging a consultative approach to maximize the value and impact of resuscitation training programs for healthcare providers and lay responders.