Implementation Analyst - Client On-boarding/Pilot - On-Site (Charlotte, NC)
Global Payments(1 month ago)
About this role
An Implementation Analyst at Global Payments supports clients during system conversions and implementations to enable successful adoption of the company’s payments technology solutions. The role is based on-site in Charlotte, NC and interfaces with financial institutions, merchants, and internal teams to ensure client requirements and configurations are accurately reflected. The position contributes client feedback for product and process improvements and helps ensure a smooth transition to long-term support.
Required Skills
- System Configuration
- Data Mapping
- Testing
- Troubleshooting
- Client Training
- Documentation
- Root Cause Analysis
- Stakeholder Communication
- Project Coordination
- Functional Analysis
Qualifications
- Bachelor's Degree
- US Work Authorization
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