Implementation Business Analyst

Sagent(2 months ago)

HybridFull TimeSenior$115,571 - $154,897 (estimated)Implementation

About this role

The Implementation Business Analyst will lead and support customer implementations of a modern loan servicing SaaS platform, focusing on business process, loan data, and system integrations. The role partners closely with customers, product, engineering, and customer success to validate, test, and deliver features while ensuring successful adoption and regulatory compliance. The analyst may also produce product and training documentation and coordinate knowledge transfer to support and account teams.

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Required Skills

Collaboration
Discovery Sessions
Requirements Documentation
SaaS Translation
Configuration
Stakeholder Liaison
Expectation Management
Workflow Analysis
Process Improvement
User Training

+23 more

Qualifications

Bachelor’s Degree

About Sagent

sagent.com

Sagent builds modern, consumer-first mortgage loan servicing software for banks and lenders that serve millions of consumers. Their platform is designed to enable smarter, faster loan servicing at scale with digital borrower experiences, operational automation, and compliance-friendly workflows. Sagent integrates with core systems and partners to support servicing operations, payments, loss mitigation, and investor reporting. Banks and servicers use Sagent to replace legacy systems, streamline operations, and improve the end-to-end borrower and agent experience.