Implementation Business Analyst
Sagent
About this role
The Implementation Business Analyst will lead and support customer implementations of a modern loan servicing SaaS platform, focusing on business process, loan data, and system integrations. The role partners closely with customers, product, engineering, and customer success to validate, test, and deliver features while ensuring successful adoption and regulatory compliance. The analyst may also produce product and training documentation and coordinate knowledge transfer to support and account teams.
Skills
Qualifications
About Sagent
sagent.comSagent builds modern, consumer-first mortgage loan servicing software for banks and lenders that serve millions of consumers. Their platform is designed to enable smarter, faster loan servicing at scale with digital borrower experiences, operational automation, and compliance-friendly workflows. Sagent integrates with core systems and partners to support servicing operations, payments, loss mitigation, and investor reporting. Banks and servicers use Sagent to replace legacy systems, streamline operations, and improve the end-to-end borrower and agent experience.
Recent company news
National Mortgage ProfessionalSagent Names Two Executives To Support Expansion Of Mortgage Servicing Platform
Aug 21, 2025
Dallas InnovatesMortgage Servicing Co. Sagent Names Its Board Chair as New CEO
Jan 5, 2026
PR NewswireSagent Launches Bludigo®, an Indigo Carmine Injection, Through New Partnership with Provepharm
Dec 3, 2025
Ophthalmology TimesSagent Pharmaceuticals enters ophthalmic market, launches travoprost ophthalmic solution, USP 0.004%
Sep 16, 2025
Scotsman GuideSagent hands CEO reins to Chris Marshall
Jan 5, 2026
About Sagent
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Sagent.
Salary
$116k – $155k
per year