Implementation Consultant - Lead

As an Implementation Consultant at Sprinklr, you will effectively deploy the Sprinklr platform for enterprise clients by managing onboarding, platform configuration, and customization based on specific business use cases. You will serve as the primary escalation point for clients while collaborating with internal teams to establish best practices for product adoption and ensure operational excellence across global timezones. This role requires deep expertise in contact center applications, VoIP protocols, and customer relationship management to deliver tailored solutions that enhance unified customer experiences.