Implementation Consultant

OpenGov(26 days ago)

HybridFull TimeMedior$95,000 - $110,000Professional Services

About this role

The Implementation Consultant at OpenGov is responsible for managing end-to-end implementation projects for local and state government clients, ensuring successful deployment of OpenGov’s AI and ERP solutions. This role involves acting as a primary technical contact, guiding customers through technical platform configuration and administrator training, while also collaborating with cross-functional teams to optimize workflows. The consultant leverages in-depth knowledge of governmental processes and strong analytical skills to provide tailored solutions, contribute to product development discussions, and enhance overall client satisfaction.

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Required Skills

Implementation Management
Customer Support
Technical Configuration
Administrator Training
Data Gathering
Government Interaction
Process Improvement
Cross-Functional Collaboration
Training Development
Customer Feedback

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About OpenGov

opengov.com

OpenGov is a leading provider of modern government software designed to enhance transparency, efficiency, and accountability for local, state, and county governments. Its comprehensive platform includes solutions for budgeting, performance management, permitting, licensing, financial management, and tax revenue collection, all aimed at streamlining public service operations. With a focus on facilitating effective communication and collaboration between government entities and their constituents, OpenGov empowers agencies to utilize data-driven decision-making. The user-friendly interface and robust integration capabilities position OpenGov as an essential partner for governments striving to innovate and thrive in the digital age.