Implementation & Customer Enablement Associate - Nashville, TN
Routegenie
About this role
RouteGenie offers a SaaS platform for medical transportation providers, enabling efficient routing, scheduling, dispatching, and billing. They are seeking an Implementation and Customer Enablement Associate to guide new customers through onboarding, training, and technical setup, ensuring successful platform adoption. This role is vital in supporting customers during their initial use of the platform to foster long-term success.
Skills
Qualifications
About Routegenie
routegenie.comRouteGenie is an all-in-one software platform for non-emergency medical transportation (NEMT) providers that automates scheduling, routing, dispatching, and billing. The platform offers broker integration, driver and client apps, fleet and HR management, and claims/billing tools to streamline operations, improve on-time performance, and reduce administrative overhead. Founded in 2017 and based in Buffalo, NY, RouteGenie serves providers, brokers, and health plans, with a focus on Medicaid/managed-care transportation workflows and integrations.
About Routegenie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$55k – $70k
per year