Implementation Manager, Customer Success

The Implementation Manager, Customer Success at Flipp owns the entire client journey from initial planning and scoping to launch, serving as the main point of contact and ensuring projects are completed efficiently and to high standards. This role involves guiding clients with expert advice, proactively tackling issues, and supporting internal stakeholders in launching new products. The position requires strong technical knowledge, program management best practices, and communication skills to align stakeholders, product teams, and engineering.