Implementation Manager, Enterprise

ShipMonk(14 days ago)

HybridFull TimeMedior$73,669 - $98,482 (estimated)Implementation

About this role

An Implementation Manager, Enterprise at ShipMonk is responsible for overseeing the onboarding experience for complex, high-value merchant accounts and acting as the central coordinator between technical, product, and operations teams. The role supports enterprise launches and ensures a smooth transition into post-launch support across ShipMonk’s fulfillment and technology platform. This position sits within the company’s implementation function and supports high-growth ecommerce and DTC brands.

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Required Skills

Project Management
Stakeholder Alignment
Timeline Management
Risk Management
Requirements Translation
Integration Knowledge
Go-Live
Process Improvement
Client Communication
Smartsheet

Qualifications

PMP
Lean Six Sigma

About ShipMonk

shipmonk.com

WP Rocket is a premium WordPress performance plugin that speeds up websites through caching and front-end optimizations. It delivers page caching, cache preloading, static file minification/concatenation, lazy-loading of images, database cleanup, and CDN/Cloudflare integration to reduce load times and bandwidth. Designed for ease of use, WP Rocket offers a simple dashboard and one‑click performance toggles so site owners and agencies can get faster, SEO-friendly sites without deep technical work. The product includes regular updates, support, and broad compatibility with popular themes, page builders, and eCommerce plugins like WooCommerce.