First Due
The Implementation Manager, Essentials owns the end-to-end delivery of software implementations for fire and EMS agencies, managing a high volume of concurrent projects from sales transition through go-live. This role combines hands-on configuration of the First Due platform with project management to ensure agencies are actively using the software and ready for a smooth transition to Customer Success. The position requires strong public safety industry knowledge and the ability to drive customer adoption across lean, often volunteer, departments.
Headquarters
Garden City, New York, United States
Company Size
51-200 employees
Founded
2016
First Due is re-Imagining fire & EMS records management through cutting-edge software designed to drive your entire operation through a single platform. Learn more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Due.
26% below the average for this role