Implementation Manager
Shippo
About this role
Shippo is seeking an Implementation Manager on the Solutions Engineering team to support mid-market and enterprise customers as they start using Shippo’s platform. The role is anchored in cross-functional collaboration with Sales, Solutions Engineers, Account Managers, and Support to align onboarding with customer goals and product usage. This is a remote-first, globally distributed position focused on delivering a seamless customer journey from onboarding through adoption and long-term value.
Skills
Qualifications
About Shippo
goshippo.comShippo is a multi-carrier shipping API and web application that helps e‑commerce businesses find the best rates, integrate with storefronts, print shipping labels, track deliveries, and verify addresses. It provides tools for rate shopping, batch label creation, tracking and returns, and integrates via developer-friendly APIs or a web dashboard. Shippo aims to streamline fulfillment by centralizing carrier management and automating common shipping workflows. Businesses use it to lower shipping costs, speed operations, and simplify shipping at scale.
About Shippo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Shippo.
Salary
$139k – $188k
per year