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Implementation Manager at Flip - ApplyBlast

Implementation Manager

Flip

2 months ago

2.9 on Glassdoor

Williamsburg, New York, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Implementation Manager will partner with Customer Success, Product, Engineering, and customers to ensure technical implementations are sound, launched successfully, and perform post‑go‑live. The role involves leading technical onboarding, configuring integrations and workflows, providing post‑launch technical support, and acting as a trusted technical advisor.

Responsibilities

Lead technical onboarding and production launch
Provide post‑launch technical support and issue resolution
Create documentation, implementation guides, and repeatable playbooks

Skills

About Flip

flipcx.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2018

View Profile

Flip is a Voice AI company that builds voice-enabled experiences for eCommerce and transportation brands. They help retailers and transport operators deploy conversational interfaces—for customer support, voice shopping, booking and tracking—to improve customer experience and engagement. Flip focuses on integrating voice technology into brands’ existing systems to drive faster service, higher conversions, and more personalized interactions.