Implementation & Onboarding Program Manager
Block(28 days ago)
About this role
Global Seller Onboarding Specialists manage the final stage of the sales funnel to drive merchant activation and accelerate onboarding to Square’s platform. The role serves as a subject-matter expert on products and integrations, coordinates with cross-functional teams, and captures feedback to inform product roadmaps. It is a customer-facing position involving a mix of remote and occasional onsite merchant interactions.
Required Skills
- Sales Onboarding
- Merchant Training
- Project Management
- Product Knowledge
- Cross-Functional
- Stakeholder Management
- Data Entry
- Hardware Installation
- Network Configuration
- Account Configuration
+2 more
Qualifications
- BA/BS Degree
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.
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