sysaid
SysAid is seeking a bilingual Implementation Specialist to lead end-to-end implementations of its ITSM and Asset Management solutions for SMB clients. The role involves designing and configuring solutions, delivering training, and ensuring clients achieve measurable value from day one. The specialist will work closely with clients to gather requirements, manage project timelines, and drive successful ITSM transformations.
SysAid is an AI-powered IT Service Management (ITSM) platform that helps IT teams automate workflows, manage incidents, requests, changes, and assets, and deliver faster, more proactive IT service. The platform features AI agents, a copilot assistant, a self-service portal, and 1,000+ integrations to streamline help desk operations and reduce manual workload. SysAid serves organizations across education, healthcare, manufacturing, and other industries looking to modernize and scale their IT service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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