Vertexone
The Implementation Specialist I is responsible for leading client implementations of SaaS solutions by analyzing business needs, translating them into technical specifications, and managing project execution. The role involves coordinating with clients, developers, and project managers, supporting testing and documentation, and ensuring solutions meet quality standards. It requires strong communication, problem-solving, and collaboration skills in a client-focused environment.
Headquarters
Dallas, Texas, United States
Company Size
201-500 employees
Founded
1996
VertexOne helps utilities and energy retailers deliver seamless, personalized digital experiences—built for billing, engagement, and customer success. They provide a platform and services that modernize customer-facing billing, engagement channels, and support workflows to boost satisfaction and operational efficiency. Focused on utilities and energy retailers, VertexOne enables connected, data-driven customer experiences that simplify account management and reduce churn.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertexone.
Right around the average for this role
Implementation Specialist II
VertexOne
Implementation Specialist III (Utility background required)
VertexOne
Implementation Manager I
OpenGov
Implementation Specialist II (Must have a Utility Technical background)
VertexOne
Implementation Specialist II
VertexOne
(Junior) IT Business Analyst / Implementation Consultant (m/f/x)
rail-flow