Implementation Specialist – Item Processing

As an Implementation Specialist – Item Processing, this role delivers CSI's financial institution solutions by combining technical configuration with customer-facing training and support. You will ensure successful implementations from initial setup through go-live, acting as the primary point of contact for bank clients while configuring systems like POD+ and Web RDC. The position involves close collaboration with internal engineering teams to manage project progress, validate data, and troubleshoot issues for a smooth transition.