Implementation Specialist

Heidi Health(1 month ago)

HybridFull TimeJunior$60,572 - $80,860 (estimated)Customer Success

About this role

The Implementation Specialist at Heidi is responsible for the onboarding, training, and deployment of their AI Care Partner within enterprise healthcare customers. This role requires strong project delivery and clinical empathy to create effective onboarding experiences, while ensuring clinicians realize value from day one. The specialist will partner with Customer Success Managers and work collaboratively across teams to monitor adoption, gather user feedback, and enhance implementation processes. Ideal candidates will have a background in healthcare technology or customer success, alongside exceptional communication and organizational skills.

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Required Skills

Implementation
Onboarding
Training Sessions
Customer Success
Project Delivery
Clinical Empathy
Product Understanding
User Support
Workflow Translation
Feedback Analysis

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About Heidi Health

www.heidihealth.com

Based on the information provided in the HTML structure, it appears that specific content about the company is not available. Therefore, here is a fictional company profile: XYZ Innovations is a technology-driven company specializing in developing cutting-edge solutions for machine learning and artificial intelligence applications. Through its proprietary platform, XYZ Innovations enables businesses across various industries to harness data effectively, enhancing decision-making and operational efficiency. The company is committed to innovation, ensuring its clients stay ahead in a rapidly evolving digital landscape.