Implementation Specialist

The Implementation Specialist ensures the successful delivery of ancillary application implementations by working closely with customers and internal teams to translate approved designs into configured, tested, and deployable solutions. This execution-focused role involves leading customer discovery sessions, managing system configuration, and performing data mapping and quality assurance testing to support high-quality customer go-lives. The position requires strong project management skills and the ability to prioritize tasks across multiple projects while maintaining a focus on customer satisfaction.