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Implementation Specialist at Reputation - ApplyBlast

Implementation Specialist

Reputation

1 month ago

3.5 on Glassdoor

Hyderabad, Telangana, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Implementation Specialist is responsible for the technical onboarding and advanced configuration of new and existing customers onto the enterprise SaaS reputation management platform. This role ensures seamless deployment of customer programs, manages the technical lifecycle of client tenants, and serves as a critical technical resource for both external customers and internal teams. The position requires strong technical aptitude, meticulous attention to detail, and a proactive approach to problem-solving.

Responsibilities

Execute end-to-end technical onboarding and configuration for enterprise SaaS clients
Troubleshoot complex technical issues and provide root cause analysis for client environments
Manage technical lifecycle of client tenants including provisioning and deprovisioning

Skills

About Reputation

reputation.com

Headquarters

San Ramon, California, United States

Company Size

501-1000 employees

Founded

2006

View Profile

Reputation is an AI-powered reputation management platform that helps businesses build trust, improve visibility, and drive revenue by turning reviews, listings, surveys, and customer feedback into actionable intelligence. The platform offers tools including review management, local listings, surveys, competitive insights, and social publishing, all unified under a single Rep Score metric. It serves industries such as healthcare, automotive, retail, real estate, and food & beverage.