Implementations Manager

Knak(1 month ago)

HybridFull TimeManager$124,050 - $162,580 (estimated)Customer Success

About this role

The Implementations Manager at Knak is a member of the Customer Success team who serves as a trusted advisor and technical consultant for new and existing clients. They own the end-to-end implementation and onboarding process to ensure customers successfully adopt Knak’s email and landing page platform. The role emphasizes driving time-to-value, customer satisfaction, feature adoption, and cross-functional collaboration.

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Required Skills

Customer Success
Implementation
Onboarding
Technical Consulting
Project Management
Communication
Training
Relationship Building
Problem Solving
Multitasking

+6 more

Qualifications

PMP Certification

About Knak

knak.com

Knak is a no-code marketing content platform that lets marketing teams quickly create, test, and publish on-brand emails and landing pages without developer help. It provides drag-and-drop builders, reusable templates, and governance controls that integrate natively with major marketing automation and CRM platforms (e.g., Marketo, Pardot, Eloqua, Salesforce Marketing Cloud). The product is designed to speed campaign production, enforce brand and compliance standards, and improve collaboration between marketing and operations. Enterprises use Knak to reduce reliance on engineering, shorten time-to-market for campaigns, and scale creative production.