In-Bound Call Center Representative

IronMountain Solutions

2 months ago

4.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

A Jr Inbound Call Center Representative supporting the DHS ICE HSI Tip Line, responsible for intake and routing of public tips and information to appropriate agencies. This full-time role is fully remote (must be within one hour of the Kansas City office for occasional equipment pickup) and requires an organized, independent, customer-focused individual. Candidates should hold an associate's degree and have prior call center experience.

Skills

Qualifications

Associate's Degree

About IronMountain Solutions

ironmountainsolutions.com

IronMountain Solutions (IMS) is a Huntsville, Alabama–based contract support company that provides engineering, program management, logistics, and IT services to military and government customers in the aviation and defense sectors. IMS delivers integrated sustainment and technical solutions focused on supporting the Warfighter, emphasizing an "Extreme Customer Focus®" approach across program and lifecycle needs. The mid-sized firm operates nationwide with team members across the United States and specializes in tailored government contracting support for complex defense programs.