IN-Expert Support Engineer

This role focuses on providing technical and non-technical support for Blue Yonder Planning solutions in the Demand, Fulfillment, and Supply Planning spaces across Retail and Manufacturing verticals. The position involves collaborating with cross-functional teams to ensure system functionality, data integrity, and adherence to SLAs during the steady state period. The engineer acts as the single point of contact for customer requests, managing deployments, enhancements, and performance improvements.