In Office Support Specialist

The In Office Support Specialist at Public Partnerships LLC serves as the primary point of contact for clients in New York City satellite offices, assisting with inquiries, resolving issues, and guiding them through the Consumer Directed Personal Assistance Program (CDPAP). This role focuses on ensuring timely and accurate assistance while maintaining high levels of customer satisfaction through responsive support and operational coordination. Employees help consumers and personal assistants navigate services, verify eligibility, and manage documentation within a fast-paced, customer-focused environment.