Air Arabia
The Inbound Agent supports the Contact Center by handling customer calls, providing product information, and processing travel reservations and modifications. The role involves addressing customer inquiries and complaints, promoting ancillary services to meet sales targets, and maintaining high service quality standards. This position requires strong communication skills and proficiency in English and Arabic to ensure a positive customer experience.
Headquarters
Sharjah, Sharjah, United Arab Emirates
Company Size
1001-5000 employees
Founded
2003
The Middle East and North Africa's first and largest Low-Cost Carrier flying to over 170 destinations spread across the Middle East, North Africa, Asia and Europe.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Air Arabia.