Inbound Call Center Specialist
bright bridge group
About this role
An Inbound Call Center Specialist provides customer service by handling incoming calls, addressing inquiries, and resolving issues. The role requires delivering exceptional service and maintaining customer satisfaction through effective communication and problem-solving.
Skills
About bright bridge group
brightbridge.comBrightBridge Credit Union is a community-focused, member-owned financial cooperative offering friendly banking, loans, and mortgages across Massachusetts and New Hampshire. It serves Merrimack Valley communities and surrounding towns—including Lawrence, Haverhill, Methuen, North Andover, Plaistow, Seabrook, Bridgewater, Quincy, Plymouth, and Fairhaven—with checking and savings, auto and personal loans, and mortgage products. The credit union provides online and mobile banking, along with ATM access and a locator tool for convenient service. As part of the Accel, CO-OP, and Visa networks, BrightBridge delivers broad card and payment network access and emphasizes fee-free ATM transactions through the CO-OP network (with BrightBridge-owned ATMs).
About bright bridge group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for bright bridge group.
Salary
$95k – $138k
per year
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