Hover
Hover is seeking an experienced leader to own and scale the operational engine of its Inbound Customer Experience team, overseeing a 50‑person BPO across three countries. The role will manage KPIs, workforce planning, budget, and the transition to AI‑first, human‑in‑the‑loop support workflows while maintaining the strong culture built with BPO partners.
Headquarters
Seattle, Washington, United States
Company Size
11-50 employees
Founded
2019
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hover.
100% above the average for this role