Inbound Customer Service Specialist (Surety)
CNA Financial(1 day ago)
About this role
A customer support role focused on handling calls and emails related to bond and insurance policies, providing technical support, and assisting agents and clients with policy issuance, coverage inquiries, and claims. The position involves collaborating with various teams to ensure customer satisfaction and efficient service delivery.
Required Skills
- Customer Service
- Policy Management
- BondLine
- E-Pay
- Communication
- Problem Solving
- Microsoft Office
- Verint
- Sharepoint
- Collaboration
Qualifications
- High School Diploma or GED
- Minimum Two Years Relevant Experience
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