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Inbound Pump Sales Specialist (Remote) at Tandem Diabetes Care - ApplyBlast

Inbound Pump Sales Specialist (Remote)

Tandem Diabetes Care

4 months ago

3.1 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

A Inbound Pump Sales Specialist at Tandem Diabetes Care manages customer inquiries, converts sales leads, and supports the insurance verification and reimbursement process for insulin pump users. The role involves engaging with both new and existing customers via phone, email, and SMS to provide product education and drive therapy adoption while meeting department metrics.

Responsibilities

Manage inbound queue calls and respond to customer inquiries
Convert sales leads through the Patient Information Form process
Verify insurance benefits and determine cost share amounts for customers
Administer reimbursement processes and coordinate product shipments
Achieve monthly goals and key performance indicators

Skills

Qualifications

Bachelor's Degree

About Tandem Diabetes Care

tandemdiabetes.com

Headquarters

San Diego, California, United States

Company Size

1001-5000 employees

View Profile

Tandem Diabetes Care designs and manufactures insulin pumps, software and services for diabetes management. Its t:slim X2 pump and Tandem Mobi system run on Control-IQ+ technology, integrate with CGMs, and support remote software updates and data sharing; the company also provides infusion sets, training and 24/7 support, with products marketed globally.