Inbound Sales Representative Associate-Voice

Accenture Federal Services(24 days ago)

Bengaluru, IndiaOnsiteFull TimeJunior$45,707 - $61,993 (estimated)Customer Support

About this role

Inbound Sales Representative Associate at Accenture supporting the Next Generation Customer Operations and HR Contact Center. This associate-level role serves client organizations primarily in the US region and operates on night/rotational shifts aligned to IST. The position is part of Accenture’s customer support function within its global professional services operations, working across voice, email, and chat channels.

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Required Skills

Customer Support
Call Handling
Email Support
Chat Support
Escalation Management
SLA Management
Stakeholder Management
Problem Solving
Communication
Adaptability

Qualifications

Any Graduation

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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