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Inbound Sales Representative Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Mumbai, Maharashtra

Hybrid

Full Time

Junior

0 applicants

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About this role

An Inbound Sales Representative Associate at Accenture joins the HR Contact Center team to manage routine customer and employee queries via phone, email, and chat. The role focuses on resolving complaints, handling escalations, and delivering personalized support within strict service level agreements while catering primarily to the US region.

Responsibilities

Manage customer and employee queries via phone, email, and chat
Resolve complaints and handle service escalations efficiently
Ensure all interactions meet strict service level agreements
Provide personalized assistance to US-based clients
Adhere to rotational shift schedules and work under pressure

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.