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Inbound Sales Representative New Associate-Voice at Accenture - ApplyBlast

Inbound Sales Representative New Associate-Voice

Accenture

4 months ago

3.9 on Glassdoor

Gurugram, India

Hybrid

Full Time

Junior

0 applicants

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Apply to 100+ jobs

About this role

We are seeking an Inbound Sales Representative to join our HR Contact Center team within Accenture's Next Generation Customer Operations vertical. The role involves managing and resolving customer and employee queries, handling escalations, and ensuring complaints are closed within SLAs. You will deliver personalized interactions primarily via voice, supplemented by email and chat, catering primarily to the US region.

Responsibilities

Resolve customer and employee queries via voice, email, and chat channels
Handle escalations and complaints ensuring closure within SLAs
Deliver personalized interactions primarily catering to the US region
Work night shifts as per IST availability requirements
Solve routine problems using general guidelines and precedence

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.