Astellas
The Incident Analyst supports effective incident management across the organization by applying established processes and developing reporting to identify service trends and risks. The role involves monitoring and responding to IT incidents, coordinating resolution teams, and driving incidents through to resolution while ensuring compliance with SLAs. Additionally, the position requires conducting post-incident reviews, improving processes, and providing training to enhance overall incident management practices.
Astellas is a global life sciences company headquartered in Tokyo, Japan, committed to turning innovative science into value for patients through transformative therapies. The company operates in more than 70 countries and focuses on disease areas including oncology, ophthalmology, urology, immunology, and women's health. Through its research and development programs, Astellas pioneers new healthcare solutions in areas with high unmet medical need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Astellas.
Astellas didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role