BlackLine
The Incident and Problem Management Analyst in BlackLine's Cloud Operations group is responsible for leading the response to major and crisis technology incidents, managing problem resolution, and communicating status updates to stakeholders. The role involves coordinating incident recovery, conducting root cause analyses, and producing comprehensive reports while ensuring service level agreements are met.
BlackLine is an agentic financial operations platform that helps Finance and Accounting teams automate Record-to-Report and Invoice-to-Cash processes using its Verity™ AI suite. Its platform centralizes, standardizes, and automates key tasks such as account reconciliations, journal entries, financial close and consolidation, and collections management. Trusted by over 4,300 companies, BlackLine delivers speed, accuracy, and control across the entire financial ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BlackLine.
BlackLine didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
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