Incident Management Analyst I (ATM Operations)
FIS(4 months ago)
About this role
The Incident Management Analyst for ATM Operations at FIS is responsible for overseeing the computing environment that supports ATM and related production systems, ensuring operational stability and availability. The role focuses on monitoring incidents, coordinating cross-team responses, and maintaining alignment with enterprise IT processes and frameworks. Based in Metro Manila, the position follows a hybrid schedule.
Required Skills
- Incident Management
- ATM Faults
- ITIL
- Ticketing
- Escalation
- Incident Coordination
- Communication
- Problem Solving
- Attention To Detail
- Shift Work
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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