dLocal

Incident Management Analyst III

dLocal

4 days ago
Barcelona, Spain
Hybrid
Full Time
Medior
1 applicant
dLocal
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About this role

dLocal is seeking an Incident Management Analyst to analyze and resolve IT service incidents efficiently, improving protocols and collaborating closely with technical teams. The role involves handling critical incidents, root cause analysis, and incident documentation within a dynamic fintech environment.

Skills

dLocal

About dLocal

dlocal.com

dLocal is a fintech payments platform that simplifies cross-border payments in emerging markets, enabling businesses to accept local payment methods and make payouts across multiple countries. Through a single integration, it connects merchants to local currencies, banking rails and popular regional payment options while handling settlement, FX, compliance, and fraud prevention. The service targets companies expanding into high‑growth markets, offering secure, scalable transaction processing and local collection and disbursement capabilities.

About dLocal

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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