Incident Management Coordinator

Shadowfax

3 years ago

York, Pennsylvania

Onsite

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This full-time position in the Quality and Compliance Department involves managing incident reports and investigations, developing training programs, and analyzing incident data to ensure compliance with state regulations. The role requires coordination with various teams and adherence to established protocols.

Skills

Qualifications

High School Diploma or G.E.D.Valid Driver's LicenseExperience with MH/IDD Population

About Shadowfax

shadowfax.org

Shadowfax is an India-based, technology-driven logistics company that operates a large last-mile delivery and fulfillment network for e-commerce, restaurants, and on-demand businesses. It combines a crowd-sourced fleet of riders and vehicles with route optimization, real-time tracking, and APIs to provide same-day, scheduled, and cash-on-delivery services. Enterprises use Shadowfax for flexible fulfillment, returns management, and city-to-city local delivery, leveraging its analytics and SLA-driven operations. The company positions itself as a scalable, tech-enabled alternative to traditional carriers focused on speed, visibility, and merchant integration.