Incident Manager (H/F)

ALTEN

3 months ago

3.4 on Glassdoor

Nanterre, Île-de-France, France

Hybrid

Full Time

Senior

0 applicants

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About this role

An Incident Manager at our client organization oversees the operational management of major incidents, coordinating technical teams and ensuring service quality. The role involves real-time incident handling, communication with stakeholders, and continuous improvement initiatives in a hybrid technical environment. The position emphasizes client relations, process adherence, and incident resolution within an international team.

Skills

Qualifications

Bachelor's degree in Computer Science or relatedITIL v4 Certification4+ years experience as Incident ManagerEnglish proficiency

About ALTEN

alten.com

Alten is a global engineering and technology consulting firm headquartered in France that provides R&D, engineering and IT services to industrial and technology clients. It supports product development, systems engineering, embedded and software development, testing and digital transformation across sectors such as aerospace, automotive, rail, telecoms, energy, defense and life sciences. Acting as an R&D and engineering outsourcing partner, Alten deploys thousands of consultants across Europe, the Americas and Asia to help clients accelerate innovation and bring complex products and systems to market. The company is known for its technical expertise, long-term client relationships and ability to combine local delivery with global scale.