Kibo Commerce
The Incident Manager at KIBO runs Sev1 incidents by triaging alerts, commanding the incident bridge, and making critical decisions to resolve issues efficiently. This role involves owning the incident timeline, coordinating with engineering teams, and communicating with clients while ensuring accurate documentation through RCAs or triage reports. The position requires a calm, decisive leader who can manage high-pressure situations and maintain clear records under a 24/7 on-call rotation.
Headquarters
Austin, Texas, United States
Company Size
201-500 employees
Founded
2015
KIBO is a unified commerce and order management platform designed for both B2B and B2C ecommerce. It features a headless, modular architecture with AI-driven search, real-time inventory, and seamless cross-channel experiences. By combining commerce and OMS, it provides real-time management of products, orders, and inventory through flexible APIs and components. Businesses use KIBO to orchestrate omnichannel commerce with scalable, adaptable tooling.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kibo Commerce.
Kibo Commerce didn’t post a salary, so this is our estimate from similar listings.