Incident Problem & Change Management Analyst
Petroleum News Alaska North Slope oil gas Cook Inlet(1 month ago)
About this role
An Incident, Problem & Change Management Analyst at Suncor governs and improves core Digital & IT processes (Incident, Problem, Change, Request, Digital Solution Intake, and Knowledge Management) to support enterprise service reliability. The role partners across internal teams and vendors, acts as a senior facilitator for major incidents and investigations, and supports executive reporting and transparency.
Required Skills
- Incident Management
- Problem Management
- Change Management
- ServiceNow
- ITIL
- Root Cause Analysis
- Major Incidents
- Change Governance
- Facilitation
- Vendor Management
+5 more
Qualifications
- ITIL v4 Foundation
- Kepner-Tregoe Foundations
About Petroleum News Alaska North Slope oil gas Cook Inlet
petroleumnews.comAlaska, Canada and U.S. source of Oil and Gas news. Extensive archives. Weekly printed petroleum newspaper and frequent 'eAlert' Petroleum News Bulletins. Many archived special publications.
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