therankgroup.com
The Incident & Problem Manager leads the Incident and Problem Management processes within the Service Management Office, overseeing major incident resolution, communication, and continuous improvement. The role ensures timely incident handling, root‑cause analysis, and reporting while coordinating with internal teams and third‑party suppliers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for therankgroup.com.
therankgroup.com didn’t post a salary, so this is our estimate from similar listings.
50% below the average for this role
Major Incident & Problem Manager
Fujitsu Asia Pacific
IT Major Incident / Problem Manager
Blackapple Solutions LLC
Incident and Problem Manager
NorthMark Strategies
Incident and Problem Manager Raleigh, NC/Hybrid
Software Technology Inc
Major Incident & Problem Lead
Techwave
Major Incident and Problem Manager
TransUnion